SAP HANA on Power 推動企業數碼化轉型

(原文於2016年9月20日在Linuxpilot刊登)

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科技日新月異,市場瞬息萬變,企業必須進行數碼化轉型 (Digital Transformation),才能快速洞察客戶的要求。企業數碼化將是一個重大而且不斷發生的浪潮,根據市場調查機構 IDC 的最新報告,2017 年亞太區有 6 成企業會以數碼化轉型為企業未來發展策略的重心。

數碼化轉型既為企業帶來挑戰,同時也帶來機遇,IDC 預測,企業將投入 35% 的資金創造全新的商業模式。報告亦預計,企業於 2020 年對數碼化轉型策略的需求,將會比軟件程式建立的需求大兩倍,企業三分二的程式碼將集中在數碼化的程式及服務上。

數碼化轉型的其中一大挑戰是如何有效處理急速增長的數據量,物聯網的普及勢將在產業掀起巨大創新浪潮,伴隨物聯網的高度發展,全球正不斷產出前所未見的數據量,且數據的處理變得越來越棘手,企業間將掀起一場「數據革命」(Data Revolution)。

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Hong Kong Smart Glass Startup Taps IBM Cloud to Combine Augmented Reality and Cognitive Capabilities

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Dragon Creative Primed for Growth and Innovation with IBM Cloud

Dragon Creative Enterprise Solution Limited (DCES), a local pioneer in augmented reality (AR) applications, has successfully migrated its software development and delivery operations to the IBM Cloud in order to improve time to market, access cognitive APIs and leverage IBM’s extensive go-to-market support.

A home-grown startup with a successful track record in public crowdfunding, DCES was established in 2013 to tap emerging opportunities in commercial applications of augmented reality, leveraging its award-winning MAD Gaze family of “smart glass” devices. Launched by DCES in December 2015, MAD Gaze is a smart glasses brand targeted at both business and consumer markets, delivering a superior user experience based on augmented reality.

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銀行「人機合一」 提升客戶體驗

(原文於2016年9月5日在香港經濟日報刊登)

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銀行利用人工智能於客戶服務,早已不是新鮮事。如星展銀行在2014年開始把IBM Watson 認知運算技術應用於熱線中心,協助職員加快處理電話查詢、提供更理想的客戶服務體驗。此外,日本三大銀行之一的瑞穗也在去年利用Watson技術協助處理客戶電話查詢。

瑞穗更於今年5月委派機械人「Pepper」為服務大使,在若干分行實地測試。因Pepper的腦袋具備Watson技術,故能作親切對答,不單接收人類語言內容,更能從語調辨別對方情緒反應,即時提供對應資訊。

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Are in-store AI’s part of Hong Kong’s retail future?

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Everyday AI At Work Blog Series

Digital natives (a.k.a. millennials) find on-line shopping a lot easier than going to the mall because, obviously, it’s simpler to locate things you want to buy through a web browser than it is to physically search the racks and shelves of a shop. That’s not to say shopping on-line has the same visceral satisfaction as you get from finding something you might like, holding it in your hand and trying it out but locating things is nonetheless a challenge.

That’s particularly evident if you happen to be doing a weekly grocery shop at a different supermarket than the one you normally frequent (and sometime even in your regular store if the manager has decided to move things around again). Each store has a different layout so your mental map of where things you want ought to be is of little use.

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IBM Marketplace: Digital channel for all things cloud

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With great excitement, we are announcing the official launch of IBM Marketplace in Hong Kong, the first in Greater China region.

IBM Marketplace serves as a digital front door to cloud innovation, bringing together IBM’s vast portfolio of cloud capabilities and “born on the web” third-party services from local and international solution partners, and delivering a complete “learn-try-buy” self-service experience for developers, IT managers and line-of-business professionals.

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里約變智慧城市 助應變抗天災

(原文於2016年8月10日在香港經濟日報刊登 ,原題為「里約變智慧城市 助奧運抗天災」)

IBM RIO OPERATIONS CENTER

四年一度的全球體壇盛事正式開鑼,今屆的主辦城市里約熱內盧 (里約市),以擁有豐富文化、瑰麗景色、及熱情好客而聞名。有云「台上一分鐘,台下十年功」,里約市原來早年已著手革新城市運作模式,變身智慧城市。

里約市現時人口逾 645 萬,是美洲第六大城市,有著每年舉辦狂歡節的傳統;它地理環境複雜,自然災害頻繁。當地政府在 2010 年起透過與 IBM 合作,把逾三十部門的指揮系統化整為零,變成一個「城市營運中心 (City Operation Center)」。

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SAP HANA on Power 發揮最強業務數據分析優勢

(原文於2016年8月4日在Linuxpilot刊登)

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數碼轉型正在影響各行各業對資料的應用,通過對業務數據進行深入分析,企業可以提供更具智慧、更個性化的客戶體驗,另一方面,企業需要從社交媒體 中收集大數據分析市場轉變、洞悉消費者的喜好,面對龐大的資料分析工作,企業需要配備效能強大的伺服器,以及高效率的分析軟件。儘管市場上資料分析產品選 擇很多,但在部署成本、分析效能以及實施周期方面,大多無法滿足企業的嚴苛需求。IBM成功在Power Systems上,實現了HANA分析軟件的高效執行,為企業帶來 SAP HANA on Power 企業級記憶體資料庫解決方案。

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