【科技特搜】日本伊勢丹新宿店最近引入具備 Watson 人工智能的可愛機械小鳥，測試 AI 如何能協助該百貨公司的業務。據了解，伊勢丹希望透過以 IBM Cloud 以及 Watson 技術啓動的機械鳥來擔任店頭小助手，嘗試達到幾個目標：
With rapidly changing business needs and accelerating business cycles, organizations need consistent and reliable service delivery across a “supply chain” of services from multiple vendors. There is no compromising choice for reliability. Both play an equally important role in a business’s success and they need the services they are using to continuously evolve.
For the IT services industry, it means a shift from system integration to services integration, and from a people-led and technology-assisted approach to one that is technology-led and people-assisted. In other words, most standard tasks and processes will be executed by increasingly autonomic systems that are data-driven, cognitive and automated.
This approach also means the evolution of automation and advanced analytics to cognitive delivery. Like many in the industry, we believe cognitive delivery is the next stage of the delivery lifecycle transformation.
Companies are already taking better advantage of the wealth of operational data and experience to gain insights that trigger automated actions for better business outcomes from IT or advise human experts to make better decisions.
In many organizations, support for IT problems can be somewhat haphazard. The result of a user request often depends on the IT worker responding to it, who needs to ask the correct series of questions to get the answers they need. This may not be a straightforward process, however; what workers think they need to know may not actually be correct. A breakdown in support functions may even lead to the rise of shadow IT, as workers become frustrated and revert to using the tools they understand instead of those approved by the organization.
What is the Petya Ransomware campaign? A calculated ransomware campaign with a heavy footprint in Ukraine was detected on June 27, 2017. The source of the attack is currently unknown. To date, the attack has affected global organizations in the banking, pharmaceutical and transportation industries.
Most reports, and the ransom demand itself, refer to the activity as Petya, a well- known malware that has existed for quite some time, but at least one security company believes it is not a true Petya variant. IBM can confirm the ransomware tool is spreading via the National Security Agency (NSA) exploit ETERNALBLUE, similar to the WannaCry events last month.