銀行利用人工智能於客戶服務，早已不是新鮮事。如星展銀行在2014年開始把IBM Watson 認知運算技術應用於熱線中心，協助職員加快處理電話查詢、提供更理想的客戶服務體驗。此外，日本三大銀行之一的瑞穗也在去年利用Watson技術協助處理客戶電話查詢。
A picture is worth a thousand words – check out the following infographic series to get to know why 6waves, Insight Robotics and Zuellig Pharma selected IBM SoftLayer as their preferred cloud platform.
(Note: This article is a repost from IBM Big Data & Analytics Hub)
You can simply walk down the aisles of main street pharmacies to see that L’Oréal products are in every area of beauty care from glossy lipsticks, eye shadows and blushes to hair care products. I’ve only seen the ranges in the UK, but in fact the company is present in 130 countries, across 28 international brands.
Over 100 years of beautiful
The L’Oréal brand was originated back in 1909 by a young chemist. He researched and manufactured the first hair dye which he then sold to Parisian hairdressers. Just 10 years later the company had become international, with women all over the world becoming more conscious of their appearances, and some looking to L’Oréal products to cover those gray hairs that had snuck up on them.